You Shall Not Pass: Dealing with Salesforce Certification Failure via SalesforceAmy(Salesforce Saas blog) 

It started with a random question in a DM via Twitter. A fellow member of the Ohana, Brian Naylor, confessed that he has just failed a Salesforce certification exam and was beating himself up over it. Brian asked me if this was common and if I could offer some perspective and advice.

I knew EXACTLY how Brian was feeling. Yes, I told him, I have failed – multiple times! I told him that many people in the community had failed certification exams. No one posts their failures to social media, only nice pics of those new certifications. It’s very easy to assume that YOU are the only person who has ever failed a certification test if you base it on the social media highlight reel. So, wanting to open up the conversation so that other’s who may be feeling the same could see they weren’t alone, I tweeted about…